AP Major E-commerce Platform’s Post-Data Center Failure Recovery
The Platform’s Urgent Needs
A data center incident damaged 2000+ servers, disrupting the AP major e-commerce platform’s operations. Key needs:
1. Secure sensitive user/payment data (avoid PDPA non-compliance).
2. Rapid asset clearance for replacement servers (ahead of 11.11 sales).
3. Compliant e-waste disposal (uphold ESG goals).
4. Recover residual value from salvageable parts.
ITAD Services we delivered
1. On-site response for safe asset handling.
2. 3-pass overwriting/shredding + destruction certificates.
3. Assets classified: salvageable parts (e.g., SSDs) → recovery; non-salvageable → R2v3 recycling.
4. Delivery of audit-ready reports.
Value Delivered
1. Zero data breaches .
2. 72-hour asset clearance → 5-day early operations recovery (avoided peak-season losses).
3. $380k residual value (offset 18% of replacement costs).
4. 92% e-waste diversion (42 tons, 68t CO₂e saved) – aligned with its “Green Commerce” goals.
